Strategic planning
Our own structured approach ensures nothing is overlooked.
It’s called E3: Explore, envision, execute.
Explore:
Let’s open the hood, see what’s going on, ask some tough questions and take a complete inventory.
Typical services:
Business Canvas™ • Current state analysis • Customer experience (CX) evaluation Identification of key performance indicators (KPIs) • General evaluation and analytics
Envision:
Let’s look at future possibilities, set some targets and see what a finely tuned machine might look like.
Typical services:
Future state analysis • Strategic roadmaps • Tactical roadmaps • Customer experience (CX) models • Process improvement
Execute:
We’ll take what we’ve learned, planned and seen. We’ll connect the dots. We’ll line everything up, including additional project-based expertise. Then we’ll do one more thing: Make it happen.
Typical services:
Usability/user experience analysis and recommendation • Project management Ongoing business analysis • Dashboards • Campaign management • Software solution • Daily operational excellence • Customized retained services